I'm not saying we can read faces over the phone, but you can certainly hear fear in the voices of the people we talk to on behalf of our clients lately.
They don't know if they're going to lose their jobs. They don't know if they're going to get sick. And they don't know who to believe about when to open the economy.
What they tell us, though, is that they appreciate the call. They appreciate a kind voice. And they appreciate that someone cares.
And all we did was reach out and touch someone.