Missed the Bus
Today's question comes from a Website developer who met a small business owner at a networking event. Evidently the owner was unhappy with his Website, and expressed interest in talking about it.
According to the developer, the owner did have some real problems with his Website. But the guy got busy, and forgot to call him back. And so he was asking the group if it was okay to text the owner and try to re-kindle the lead.
Not surprisingly, almost everyone in the group recommended calling him, not texting, figuring, what have you got to lose?
And there were a couple of good answers. For example: Most people said he should apologize for dropping the ball. And re-establish some rapport.
And there were some stupid answers. For example, some said the developer should drip on him with email, and see if he responds. And a few said the developer should just send a quote, to show that he had done some work.
OK.
What I don't get was that no one said the guy should check the Website to see if the owner had already fixed his problem before calling. What would it have taken? Five seconds?
Go Birds!
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